House of Pixen™ currently ships within the USA via the website. Please contact us for purchases outside of the USA.
We’re delighted to offer affordable shipping.
Domestic USA packages begin at $3.45.
Typical Arrival Times for Packages are…
Packages sent within the USA: 3-7 days
We send via 1st Class or Priority Mail through the postal system and provide tracking.
EXPRESS MAIL is also offered at checkout.
Questions? Email or call. We’ll be happy to help.
SHIPPING POLICY
We ship or deliver within 10 business days of receiving your order (during promotional periods, orders may be delayed due to high demand). We ship via USPS Priority mail to the United States which typically arrives within 3 to 7 business days from the ship date. You will receive automatic shipping and delivery notification emails to keep you apprised of the shipping status. We ship using traceable methods so once a package shows as delivered by the carrier, we are not liable if not received by the recipient. Unfortunately, porch piracy is a rampant problem everywhere.
NOTE: During the COVID-19 period, shipping carriers are experiencing extraordinary delays thus we cannot guarantee delivery dates, nor provide refunds if packages arrive after the holidays.
RETURNS POLICY
REFUNDS & RETURNS
At this time, due to the COVID-19 outbreak, all sales are FINAL and we cannot accept opened packages for returns / exchanges. Contact us within 5 business days if your product is delivered damaged. Store credit will be issued for approved, validated damaged product.
© 2020 Pixen, LLC
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