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FAQ

At House of Pixen we strive for timely and safe delivery of your purchased products. However, during these times of coronavirus, delivery times may be longer than usual. Please, do not use delivery addresses for buildings that may be closed due to the current local provisions.

House of Pixen will allow unopened packages to be returned with store credit on future purchases. We will not refund any opened products packages after they are delivered.

Products damaged during shipping need to be reported per the Terms of Use provisions for proper handling.

FAQ | House of Pixen™